Return Policy

Thank you for shopping at seriak.com. This Return Policy outlines the terms and conditions for returning products purchased through the website. Please read this policy carefully before making a purchase.

1. General Return Guidelines:
– All returns must be requested within 14 days from the date of delivery.
– Only unused and undamaged products in their original packaging are eligible for return.
– Proof of purchase, such as an order confirmation or receipt, may be required for processing the return.
– Customized or personalized items may not be eligible for return unless there is a defect or error caused by seriak.com.

2. Return Process:
To initiate a return, please follow these steps:
– Contact our customer support team at [insert contact information] to request a return and provide the necessary details, including your order number and reason for return.
– Wait for our customer support team to review your request and provide you with instructions on how to proceed.
– Package the product securely in its original packaging (including all accessories and documentation) to prevent damage during transit.
– Ship the product back to us using a traceable and insured shipping method. The return shipping costs are the responsibility of the customer, unless the return is due to an error or defect caused by seriak.com.

3. Refund or Exchange:
Upon receiving and inspecting the returned product, we will process your request based on the following options:
– Refund: If the return is approved, we will issue a refund to the original payment method used for the purchase. Please note that the refund amount may be subject to deductions for any applicable restocking fees or return shipping costs.
– Exchange: In some cases, we may offer an exchange for a similar or alternative product. The availability of the requested exchange will be subject to product availability.

4. Non-Returnable Items:
Certain items are non-returnable, including but not limited to:
– Software or downloadable products
– Consumable items
– Personal hygiene products
– Items purchased on sale or as part of a clearance event

5. Damaged or Defective Products:
If you receive a damaged or defective product, please contact our customer support team immediately. We will guide you through the return process and arrange for a replacement or refund, depending on product availability.

Please note that the lack of contact information for the operator of the Website may limit your ability to address any concerns or inquiries regarding returns.